Assistant Restaurant Manager for Kanika Vattanac Leakhena (KVL) Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Assistant, Hotel/Restaurant |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 06th May 2025 |
| Salary : |
Negotiable
|
| Experience : | Minimum 3 years |
| Degree : | Bachelor |
Job Description
We are now looking for qualified candidates to fulfill the positions below:
- Assistant Restaurant Manager
Job Responsibilities & Duties
- KEY RESULT AREAS
- Analyze and submit month-end reports and identify deviation from business plan goals to Restaurant Manager
- Participate in outlet management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
- Conduct team daily briefings to ensure that all pertinent information is well received by team members
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and outlet standards
- Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
- Handle guests’ complaints and comments tactfully and efficiently
- Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
- Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
- Ensure that health, safety and security procedures are in place in the outlet
- Attend all briefings, meetings and trainings as assigned by management
- Perform proper handover and communication to the next shift
- Assist other food & beverage outlets with their operations during peak times or when required
- Identify and develop team members with potential to growth
- Conduct performance review with the team
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules
- GENERAL
- Contributes to the morale and team spirit of the hotel by maintaining effective relationships with hotel colleagues
- Stays current with developments in the field of finance and makes appropriate suggestions and recommendations to the F&B Op. Manager / Director
- Fully conversant with all health and safety, fire and emergency procedures
- Maintains a high standard of personal hygiene, dress, uniform and body language
- Polite and professional in any situation where the image or reputation of the hotel is represented
- Perform additional duties, attend meetings and training as required by the Director of Finance
- Ensure that all activities are carried out honestly, ethically and within the parameters of local Law
- PERFORMANCE EVALUATION CRITERIA
- Guest experience: ensuring that the highest standards of bar & beverage service is provided to the guests
- Handle all administration work pertaining to bar & beverage operations requirement and company’s policies
- Maintain control measures
- Staff training and development
Job Requirements
- PERSONAL SPECIFICATION
- Job Knowledge
- Years of related experience
- 3 to 5 years in F&B Service
- 2 years in the supervisory role
- Education / qualification
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Essential Job Skills
- Good reading, writing and oral proficiency in English language
- Minimum 2 years of relevant experience in a similar capacity
- Good working knowledge of MS Excel, Word, & PowerPoint
- High degree of professionalism with sound human resources management and business acumen capabilities
- Strong leadership, interpersonal and training skills
- Desirable Job Skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
- Out of the box thinker
- CONFIRMATION OF EMPLOYMENT REQUIREMENTS
- Conversant with relevant emergency procedures
- Knowledge of relevant rules & regulations
- Knowledge of the company, hotel, and its environment
- Knowledge of relevant safety & security procedures
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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Company Information (Opening jobs)
| Company : | Kanika Vattanac Leakhena (KVL) Co., Ltd. |
| Contact Name : | Hotel KVL |
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