Immigration Consultants Associate for First-Class Solutions Ltd.
| For : | Cambodian Only |
| Categories : | Communications, Consultancy, Customer Service/Support |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 02nd January 2025 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Bachelor |
First-Class Solutions Ltd., an EEO employer for more than 15 years
If you like challenging boundaries and growing stronger, both professionally and personally, First Class is the right place for you. We are forward-looking and inspired to bring in more creative concepts and innovative approaches to our practice. If you are this type of person, here is your chance to act now. Join us, First-Class Solutions Ltd., an ever-expanding and hugely successful professional firm specializing in translation, interpretation, visa case consultation, education, immigration and business consulting.
- Immigration Consultants Associate (2 Positions)
- Meet and consult customers applying for employment-based visa (eb), including eb3, to ensure each customer comprehends the benefits, timeframe, risks, and arrangement prerequisites
- Carefully collect and keep safe all essential customer documents for each case
- Vigorously track the progress of each application, solve any issue immediately, and communicate the information/developments with customers
- Provide information to customers with respect, empathy, flexibility, and clarity
- Ensure total privacy and confidentiality of customers’ information and provide after-service support
- Endure all information to the customers is up to date and verified to be accurate and true, and routinely get updates from relevant team members and online sources for the latest information
- Maintain good relationships with customers, record interactions, used services, data of clients in the database and platform
- Address all complaints, doubts, uncertainties, and misinformation from external sources with care
- More exciting tasks within the boundary of your role
- Be at least a university student and have at least moderately good english proficiency
- Have some experience in visa case consultation, customer service, communication, or sales
- Have a friendly inviting persona and problem-solving mindset
- Be courageous to take on feedback and suggestions and be receptive to positive changes
- Be familiar with general office applications (mainly word, outlook, pdf…)
- Have existing knowledge about the u.s. (a big plus)
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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| Company : | First-Class Solutions Ltd. |
| Email : | hr@firstclass.asia |
| Address : | First-Class Solutions Ltd. |
| Website : |
http://www.firstclass.com.kh |
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