Officer, Student Affairs for Singapore (Cambodia) International Academy Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Other |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English, Chinese |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 13th February 2025 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Bachelor |
Job Description
We are now looking for qualified candidate to fulfill the position below:
- Officer, Student Affairs
Job Responsibilities & Duties
- Assist with administrative processes for SCIA K12 School to ensure smooth operations and good customer satisfaction.
- Engage customer and address students’ and parents’ feedback and concerns for Chinese market
- Support the Academic and Student Recruitment Teams in communicating school announcement’s information to parents and students for Chinese market
- Manage the school information systems to efficiently track student data.
- Create, update, and maintain accurate student records, documentation, and results.
- Maintain precise records of student attendance and follow up on absences as necessary.
- Support the school events schedule to ensure all stakeholders are informed of upcoming activities and logistical arrangements.
- Communicate regularly with parents via letters, Telegram, WeChat, and the Engage portal, providing updates on their children’s progress, upcoming events, and any significant changes to the curriculum or school policies.
- Manage the registration for student lunch programmes.
- Collaborate closely with the Enrichment, Admissions, and parent engagement teams to synchronize efforts and enhance the overall student and parent experience.
- Support the Principal in handling and resolving student and/or parent complaints to achieve successful outcomes.
- Maintain strong relationships with the students, parents and staff, fostering a supportive community.
- Ensure timely dissemination of information across all communication channels.
- Performing a variety of administrative duties to support the running of the front desk, including reception and SCIA.
- Assist and organize Parent-Teacher Meetings (PTMs), including registration, coordination, and allocation of timeslots.
- Prepare the annual school calendars.
- Perform other functions as necessary or assigned by RO/HoD
- Participate in school-wide events.
Job Requirements
- Academic Education / Training / Experience
- Proficiency in English and Khmer (Spoken and Written)
- Able to communicate in Chinese is a plus
- A degree in business administration, Marketing or related field is preferred.
- Experience in School administration, customer service or a similar role.
- Good interpersonal, communication and customer service skills.
- Proficiency in Microsoft office and CRM software.
- Ability to work independently and with cross functional teams.
- Personal Attributes
- Willing to work flexibly in dynamic and fast-paced environment, and to travel extensively (when necessary)
- Strong interpersonal skills.
- Strong ability in teamwork, and problem-solving
- Pro-active
- Ability to work independently, as well as in collaboration with others
- Works well under pressure, well organised and with strong attention to detail
- Ability to multitask whilst ensuring supervision of students
- Patient and caring
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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Company Information (Opening jobs)
| Company : | Singapore (Cambodia) International Academy Co., Ltd. |
| Email : | careers@scia.edu.kh |
| Address : | Singapore (Cambodia) International Academy Co., Ltd. |
| Website : |
https://www.scia.edu.kh/ |
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