General Manager for Siempang Experience Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Other |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 01st January 2025 |
| Salary : |
Negotiable
|
| Experience : | Minimum 5 years |
| Degree : | Bachelor |
Job Description
We are now looking for qualified candidate to fulfill the position below:
- General Manager
Job Responsibilities & Duties
- Operational Leadership
- Provide strategic direction and leadership to lodge management.
- Oversee daily operations for seamless guest experiences.
- Implement and maintain high-quality standards across all departments.
- Develop and maintain standard operating procedures (SOPs).
- Oversee building projects and ensure high maintenance standards.
- Manage budgeting and reporting for operations and projects.
- Guest Experience
- Foster a culture of exceptional customer service.
- Address guest complaints promptly and implement improvements.
- Introduce innovative initiatives to enhance guest experiences.
- Train staff in top-class customer care.
- Financial Management
- Collaborate with leadership to develop and manage the annual budget.
- Monitor financial performance and analyze variances.
- Identify revenue-generating opportunities and implement cost-saving measures.
- Develop yield management strategies to increase occupancy.
- Sales & Marketing
- Work with sales and marketing teams to drive revenue.
- Develop effective sales strategies to attract new business.
- Cultivate relationships with clients and industry stakeholders.
- Provide accurate reporting on sales and marketing efforts.
- Human Resources
- Partner with the People Team for recruitment and training.
- Foster an inclusive and positive work environment.
- Conduct regular meetings and training programs for staff development.
- Quality Assurance
- Ensure compliance with industry standards and regulations.
- Conduct regular inspections for cleanliness and maintenance.
- Maintain valid licenses and compliance with local laws.
- Community Management
- Build positive relationships with the local community and conservation NGOs.
- Represent the lodge at community and industry events.
Job Requirements
Knowledge and Experience Required
- Education: Bachelor's degree in Hospitality Management or related field.
- Experience: 5-8 years in operations and leadership within 4-5 star lodges, resorts, or small hotels.
Skills
- Strong financial acumen and budget management experience.
- Knowledge of hotel management software and industry best practices.
- Advanced computer literacy, particularly in hospitality systems.
- Excellent understanding of hospitality standards, particularly in food and beverage.
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
Attachment
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Company Information (Opening jobs)
| Company : | Siempang Experience Co., Ltd. |
| Email : | admin@siempangexperience.com |
| Tel : | 093 839 299 |
| Address : | # 111, 3rd floor, Norodom Blvd., Village 4, Sangkat Chakto Mukh, Khan Doun Penh, Phnom Penh, Cambodia |
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