Operations Manager for Northbridge International School (Cambodia) Limited

Business Growth & Reputation

• Child Protection is seen as the driver in all business activities.
• All aspects of the school operate in a safe and orderly manner.
• The school operations (including contractors) and facilities support the mission and vision of the school within the NAE Commitment
• There is a culture of on-going improvement in all areas of the school’s operations.
• Ensure that that the business operations of the school fit within the operations of a school.
• Ensure the proper implementation of all NAE AND Cambodian Health & Safety Laws.
• Undertake other duties consistent with the scope of the post and within the competence of the post holder as required.

Operational

• Negotiate, as part of a multi-disciplined team, arrangements for new contracts for the schools finding economies of scale where possible
• Oversee insurance compliance is sufficient and correct policies are in place and managed.
• Manage the school facilities management and procurement teams.
• Oversee resources ordering/delivery.
• Develop and regularly review project capex budgets with project manager.
• Liaise with corporate customers.
• Submit capital expenditure proposals to Principal and then to ROD when approved by Principal.
• Ensure the operation functions support the school’s improvement plans and long-term strategic goals.
• Drive forward cost saving initiatives to support keeping operational costs within reason and to ensure the best market value for all contracts.
• Liaise and provide information, as required, to the Regional Operations Director, Regional Office, and central functions.
• Lead the health and safety committee.
• Support the work of the Principal and each of the Heads of schools;
• Fulfil any reasonable additional responsibilities as may be from time to time requested by the Principal and/or Regional Operations Director
• Overall responsibility for the daily operations function of the school
• Undertake other duties consistent with the scope of the post and within the competence of the post holder as required.

Facilities

• Ensure that there are policies in place to frame all aspects of development within the key areas.
• Manage the facilities maintenance planning with the Finance Manager and Principal.
• The school is clean, safe, and welcoming.
• Project management of school expansion projects
• Regular review of capacity of site and rooms
• Oversee the security of the school.
• Partner providers ensure the delivery of appropriate services at a competitive price.
• Running daily checks i.e. health and safety, maintenance and security;
• Liaising with maintenance group to ensure the campus is maintained at a high standard.
• Keeping up to date and accurate records of maintenance and order requests.
• Ensure the smooth running of the campus office area in terms of monitoring services and specific assigned jobs are being executed efficiently and effectively by the admin and support staff.
• Oversee and be responsible for the organization of support staffs (cleaners, guards, maintenance staffs) for any school and public performances at campus;
• Procurement & Resource Management
• Procurement operations support the needs of school staff and deliver value for money and in accordance with Procurement Policy.
• Ensure that a purchase order process is implemented and adhered to by staff.
• Understand the needs of the school in relation to core areas of procurement, facilities, and operations.
• Manage all commercial contracts with Partner Provider companies.
• Coordinate with Bus Service Company, Catering Company to ensure a smooth operation of school services.
• Liaise with HR Department regarding H&S training for 3rd parties.

Developing Talent

• Ensure team members have appropriate summaries of their job functions.
• Manage effective personal development as part of the company’s commitment to quality, staff training and development – this involves active commitment to and participation in the appraisal process, during which individual employee developmental needs will be highlighted.
• The team develops to support the needs of the growing school.
• Partner providers understand the changing needs of the school and its community