Senior Receptionist for Naki Group Co., Ltd.
Cambodian Only | |
Customer Service/Support, Hotel/Restaurant | |
Full time job | |
Male, Female | |
Khmer, English | |
Phnom Penh |
1 Position | |
29th November 2024 | |
Negotiable
|
|
Minimum 2 years | |
Bachelor |
We are now looking for qualified candidate to fulfill the position below:
- Senior Receptionist
- Manage and confirm customer bookings and reservations.
- Provide excellent customer service to all guests, addressing inquiries, requests, and complaints promptly and professionally.
- Handle guest check-ins and check-outs efficiently, following the established procedures.
- Supervise and train front desk staff to ensure they adhere to established standards and policies.
- Collaborate with housekeeping and maintenance departments to coordinate room readiness and guest requests.
- Maintains appropriate standards of conduct, dress code, hygiene, uniforms, appearance, and posture of Front Office and Concierge employees.
- Maintain accurate records, including guest registration cards, reservation logs, and occupancy reports.
- Education: Bachelor’s degree in Hotel and Tourism Management or related field.
- Experience: Minimum 2 years in hospitality in particular with luxury service apartments or hotels.
- Language: Good command of Khmer, English, other language is a plus.
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
Telegram: 081 990 959
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Naki Group Co., Ltd. | |
hr@nakigroup.com | |
023 868 959 081 990 959 |
|
Naki Group Co.,Ltd | |
https://www.nakigroup.com/ |