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Customer Service for Mega International Commercial Bank Co., Ltd. Phnom Penh Branch

For : Cambodian Only
Categories : Accounting, Banking / Finance, Customer Service/Support
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English, Chinese, Thai
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 02nd May 2025
Salary :
Negotiable
Experience : Yes
Degree : Bachelor
Job Description

Mega International Commercial Bank is a Taiwan based bank and has 108 branches (including Foreign Department) at home, and 24 branches, 6 sub-branches, and 3 representative offices (including marketing office) abroad. Together with the network are wholly-owned bank subsidiaries in Thailand, along with their branches, bringing the number of overseas outposts to 38 in total. It has 6,712 employees and an aggregate paid-in capital of NT$96.118 billion by the end of 2022.

Mega International Commercial Bank Phnom Penh Branch is set up in 2011 with five sub-branches in Phnom Penh. Now we are looking for motivated banking associate for the following positions to join us in our journey to grow our business and provide best customer services, assist clients with their banking needs, and support the daily operations of the bank.

  • Customer Service (1 Position)
Job Responsibilities & Duties
  • Assist customers in handling account opening、customer due diligence, etc.
  • Adhere to all relevant compliance requirement including FATCA, KYC and world-check screening
  • Handling customers’ cash and non-cash business including deposit, withdrawal, transfer, remittance, etc
  • Be responsible for counting, storing and handing over cash to ensure cash safety.
  • Taking a prompt action to customer to that the customer’s problem have been resolved on time.
  • Accurately enter customer information and business date to ensure the accuracy and completenese
  • Assist direct supervisor in preparing various daily, weekly, and monthly customer service reports including account opening, account closing,
  • Handling tasks assigned by Manager.
Job Requirements
  • Sex: Male/Female
  • Age: 18 ~ 35
  • Ability to Communicate in Chinese is preferred.
  • Bachelor degree or university student majors in Finance、Accounting etc. are preferred.
  • Customer Service working experience are preferred
  • Possess computer skills (Ms.Word, Excel, etc.)
  • Have good communication skills、positive work attitude, manage customers with integrity, and high degree of cooperation with management.
How to Apply?

Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.


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