Night Receptionist for Mayfield Company Limited
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| For : | Cambodian Only |
| Categories : | Customer Service/Support |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 11th January 2025 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Bachelor |
Job Description
Scenic Luxury Cruises & Tours, Australia's leading luxury global travel company, offers unique handcrafted journeys across all continents. With offices around the world, Scenic is renowned for its extensive collection of all-inclusive luxury river cruises and land tours, expertly designed to showcase the very best of each destination.
- Night Receptionist
Job Responsibilities & Duties
- Welcome guests and provide courteous, prompt service at the front desk throughout the night shift.
- Handle guest check-ins and check-outs, including all necessary paperwork and transactions.
- Assist guests with information about ship services, destinations, and excursion details.
- Respond to guest inquiries and address any concerns or requests to ensure their comfort.
- Manage administrative tasks, including compiling daily reports and managing reservations.
- Coordinate with other onboard departments to handle guest issues and ensure seamless service.
- Ensure the security of guests and vessel, monitoring entrance points and reporting suspicious activities.
- Assist with setting up the breakfast buffet or pre-arranging any table settings required for the morning shift.
- Check with the kitchen staff or leave notes on any special dietary requests or guest preferences reported overnight, so morning wait staff can provide personalized service.
- Ensure that water stations, coffee machines, and cutlery trays are clean and replenished.
- Conduct a walk-through of the dining area to identify any issues, such as maintenance needs, and report them to the relevant team for prompt resolution.
Job Requirements
- Previous experience in customer service or front desk roles is highly desirable.
- Onboard language, English – is a (“MUST”) fluent English (spoken), good (written), and requires speaking English all the times with colleagues, Hotel Manager, and Customers when on duty.
- Ability to multitask and handle guest requests promptly.
- Works well in a team, with a guest-centered approach.
- Willingness to work overnight shifts and adapt to a dynamic and confined living environment.
- Basic Computer Skills: Familiarity with Microsoft Office.
How to Apply?
Interested candidates should send an updated CV, along with a recent 4 x 6 photograph and any relevant certificates, to the following contact details:
Telegram: (+855) 16 570 123
Telegram Username: @Scenic_Jobs
Shortlisted candidates will be contacted for an interview/s.
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Company Information (Opening jobs)
| Company : | Mayfield Company Limited |
| Email : | kong.cheum@scenic.com.au |
| Tel : | 016 570 123 |
| Address : | MAYFIELD Company Limited |
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