Customer Service Agent for Maersk
| For : | Cambodian Only |
| Categories : | Customer Service/Support |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 07th November 2024 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Bachelor |
Appetizer
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
- Customer Service Agent
- Delivers a positive customer experience for all customers and ensures a smooth execution of the end-to-end shipment lifecycle by working closely with the customer and internal teams.
- Handing SCM shipments to ensure the cargoes will be moving smoothly
- Builds strong relationships with all stakeholders.
- Is responsible for customer satisfaction and has experience with customer interaction, owns all customer, resolve issues and facilitates their timely and effective.
- Understands customers' business drivers, needs and requirements.
- Handles incoming customer services queries, issues and exception management.
- May support the Customer Experience Partner and internal teams.
- Other tasks assigned by manager.
- Talent with relevant experience in the supply chain / logistics industry.
- Fresh graduate/ bachelor’s degree holder in logistics and supply chain or any discipline are welcome to apply.
- Comprehensive English communication, both verbal and written.
- Proficiency in Excel – pivot, Vlookup, conditional formatting, data validation, etc.
- Dynamic, outgoing, open-minded, highly committed and timely manner.
- Good in multitasking.
Interested qualified candidates are invited to the link below:
We will contact you if being shortlisted for next step.
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| Company : | Maersk |
| Contact Name : | Son Pham Chloe Too |
| Email : | son.pham.1@maersk.com chloe.too@maersk.com |
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