Customer Service Supervisor for Kids World International School
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| For : | Cambodian Only |
| Categories : | Banking / Finance, Customer Service/Support |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 09th November 2024 |
| Salary : |
Negotiable
|
| Experience : | Minimum 2 years |
| Degree : | Bachelor |
Job Description
Kids World International School is an equal opportunity employer. We are focused on attracting and retaining the best talent for our school. Kids World International School is a great place to work because we have leading-edge strategies that offer employees a vision of the future and a chance to be involved. Currently, we are looking for potential candidates to fill the roles listed below.
- Customer Service Supervisor
Job Responsibilities & Duties
- Take the extra smile to engage and welcome our customers.
- Manage and oversee the customer services to make sure that they run smoothly.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Provide technical support, answer incoming call, inform customer and communicate any problems
- Build up with customer relation and trust with customer through open and interactive communication
- Ensure that our school service is provided with excellent service
- Call new customers for visiting or services providing.
- Call and alert the existing unpaid students to parents
- Handle customer complaints, and provide appropriate solutions.
- Responding promptly to customer inquiries, complaints, and suggestion.
- Take leads in sales and assign the prospective customers to the dedicated service staffs
- Proofread and double-check customer reports (Enrollments, Payments, complaints, Feedback...)
- Manage the customer service Stock
- Facilitate in school events such as PTC and Graduation Day
- Perform other tasks assigned by Deputy Director, Director & Chairman.
Job Requirements
- Bachelor's Degree in a Finance and Banking or a related field.
- Minimum of 2 years’ experience in the education field preferred.
- Experience in customer Service is a plus.
- Excellent written and oral communication skills in English.
- Ability to persuade customers and close sale
- Desire to learn and overcome new challenges.
- Hardworking, self-motivated, honest, reliable, loyal, responsible, and a strong team player.
- Willing to work with a diverse international team.
- Computer literacy (Microsoft Word, Excel, and PowerPoint).
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
Telegram: +885 097 668 1616
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Company Information (Opening jobs)
| Company : | Kids World International School |
| Email : | tk.thaingthuch.kwis@gmail.com |
| Tel : | 081 59 3477 097 668 1616 |
| Address : | Kids World International School |
Other Opening Jobs from Kids World International School
1 position
Negotiable
09th November 2024
Phnom Penh
1 position
Negotiable
09th November 2024
Phnom Penh
1 position
Negotiable
09th November 2024
Phnom Penh
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