Operation Manager for Khmer House Boutique
| For : | Cambodian Only |
| Categories : | Hotel/Restaurant, Tourism |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English, Japanese |
| Location : | Siem Reap |
| Hiring : | 1 Position |
| Closing Date : | 26th December 2024 |
| Salary : |
$800
|
| Experience : | Yes |
| Degree : | Bachelor |
Khmer House Boutique is a high-quality boutique hotel with 23 elegantly designed rooms managed by Japanese hospitality with meticulous attention to detail and service excellence offering an intimate and personalized stay in the heart of Siem Reap. The hotel provides an oasis of tranquility and comfort amidst the vibrant energy of the city. Each room is thoughtfully furnished with modern amenities, blending traditional Khmer charm with contemporary luxury. Our dedicated team is committed to providing a personalized and unforgettable experience in the enchanting setting of Siem Reap.
- Operation Manager
- Hiring, training, and supervising ensuring they provide high quality service.
- Improve staff performances, guest service and communication.
- Handling guest complaints, requests, and feedback to ensure guest satisfaction.
- Anticipate guest needs and preferences, ensuring a personalized and tailored experience.
- Check in with guests throughout their stay to ensure their needs are met and address any issues proactively
- Collect guest feedback through reviews or conversations, using it to make continuous improvements in service.
- Overseeing daily operations, including front desk, housekeeping, and maintenance.
- Professionally host and accompany travel agents for hotel inspections.
- Providing regular reports to the hotel manager on operations and guest feedback.
- Other tasks assigned by the managing director.
- Proven experience in hotel operations management, ability to handle multiple responsibilities across various departments with a focus on front desk, housekeeping, and maintenance.
- Strong leadership and interpersonal skills with the ability to inspire and guide a diverse team.
- Excellent communication skills in English (additional languages are an advantage).
- Knowledge of hotel management software and basic financial acumen.
- High level of attention to detail and a guest-focused approach.
- Ability to multitask, prioritize, and work under pressure.
- Good at Microsoft office (word, excel, power point) internet, and email is a must
- Flexibility to work including weekends and holidays
- Ability to prioritize tasks and manage time effectively especially during peak periods
- Ability to remain calm under pressure and manage stressful situations
- Quick and effective decision making skill when dealing with unexpected situation
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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| Company : | Khmer House Boutique |
| Email : | khmerhousehr@gmail.com |
| Tel : | 010 272 000 |
| Address : | # 26, Wat Bo Village, Sala Kamreuk Commune, Siem Reap Municipality, Siemreap Province, Cambodia |
