Assistant Manager for Khmer House Boutique
| For : | Cambodian Only |
| Categories : | Assistant |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English, Japanese |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 31st October 2024 |
| Salary : |
$500
|
| Experience : | Minimum 3 years |
| Degree : | Bachelor |
Khmer House Boutique is a high-quality boutique hotel managed by Japanese hospitality with meticulous attention to detail and service excellence offering an intimate and personalized stay in the heart of Siem Reap.
With just 23 elegantly designed rooms, the hotel provides an oasis of tranquility and comfort amidst the vibrant energy of the city. Each room is thoughtfully furnished with modern amenities, blending traditional Khmer charm with contemporary luxury.
Khmer House Boutique ensures that every guest enjoys a seamless and memorable stay. Whether you are visiting for leisure or business, our dedicated team is committed to providing a personalized and unforgettable experience in the enchanting setting of Siem Reap.
- Assistant Manager
- Assisting in hiring, training, and supervising staff ensuring they provide high quality service.
- Improve staff performances, guest service and communication.
- Handling guest complaints, requests, and feedback to ensure guest satisfaction.
- Anticipate guest needs and preferences, ensuring a personalized and tailored experience.
- Check in with guests throughout their stay to ensure their needs are met and address any issues proactively
- Collect guest feedback through reviews or conversations, using it to make continuous improvements in service.
- Overseeing daily operations, including front desk, housekeeping, and maintenance.
- Professionally host and accompany travel agents for hotel inspections.
- Providing regular reports to the hotel manager on operations and guest feedback.
- Other tasks assigned by the general manager.
- At least 03 years working in hospitality industry or related fields
- Excellent English skills in speaking, writing, and listening. Other languages are a plus
- Good at Microsoft office (word, excel, power point) internet, and email is a must
- Flexibility to work including weekends and holidays
- Strong attention to detail and organization skills
- Ability to prioritize tasks and manage time effectively especially during peak periods
- Ability to remain calm under pressure and manage stressful situations
- Excellent communication and interpersonal skills to handle guest inquiries and complaints effectively
- Quick and effective decision making skill when dealing with unexpected situation
- Basic knowledge of budgeting and cost control
- Ability to handle multiple responsibilities across various departments
- Strong ability to lead, motivate, and manage staff
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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| Company : | Khmer House Boutique |
| Email : | khmerhousehr@gmail.com |
| Tel : | 010 272 000 |
| Address : | # 26, Wat Bo Village, Sala Kamreuk Commune, Siem Reap Municipality, Siemreap Province, Cambodia |
