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Administration Manager for All Ears Cambodia

For : Cambodian Only
Categories : Business Administration
Schedule : Full time job
Sex : Male, Female
Language : English
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 04th January 2025
Salary :
Negotiable
Experience : Yes
Degree : Bachelor
Job Description

All Ears Cambodia (AEC) is a local, registered charitable NGO based in Phnom Penh (Reg. No. 779 SCN). We’ve been operational for over 20 years and have a 3-year, renewable memorandum of agreement with the Ministry of Health. We work with people of all ages – from newborn babies to the elderly – helping them to hear. We fight ear disease and fit hearing aids on those in need of help. Presently, AEC has 5 clinics across the country and works in partnership with over 80 aid organizations and multiple public hospitals and schools. The annual patient caseload is currently around 29,000. Our health and education services include: primary ear health care (treating infections and other disorders of the outer/middle ear); diagnostic audiology (hearing tests); aural rehabilitation (fitting hearing aids); and public ear and hearing health education. AEC also created a school of audiology and primary ear health care to address the paucity of specialists in the field of ear and hearing healthcare. It has an active continuing professional development programme for its trained staff.

  • Administration Manager
Job Responsibilities & Duties

Administration and Governance:

  • Manage, evaluate and supervise effective and clear procedures for the functioning of the administration office, including the running of day-to-day affairs, staff schedules, building maintenance and office operations.
  • Ensure compliance with all laws, organisational policies and civil regulations.
  • Implement and develop AEC Policies in collaboration with the Director.
  • Ensure appropriate governance of the organisation in liaison with the Director, Executive Committee, Ministerial Departments and other governing bodies where appropriate.
  • Seek ideas for the improvement of AEC services. Conduct staff meetings, as necessary.
  • Establish and maintain an effective inventory for all supplies, materials and equipment. This is supported by appointed clinical staff.
  • Support the tax-free importation of equipment and materials from overseas, liaising with the relevant ministerial bodies.
  • Establish procedures for attractive, organized, functional and safe facilities.
  • Assume responsibility for the health, safety, and welfare of staff, patients and visitors supported by the Health and Safety Officer.
  • Develop clearly understood procedures and provide regular drills for emergencies supported by the Health and Safety Officer.
  • Establish procedures for safe storing and integrity of all administrative records. Ensure that records are complete and current and that confidentiality is maintained where required.
  • Complete in a timely fashion all records and reports as requested by the Director.
  • Participate in periodic audits to monitor accuracy of reports and content, being aware of clinical governance and maintaining a quality service.
  • Assist organisation of project events, including workshops, seminars and meetings.

Human Resources

  • Maintain accurate records of staff members for internal and external purposes, including contact details, annual leave, marital status and dependents.
  • Maintain up-to-date contracts and job descriptions for all staff.
  • Identify and address special needs of staff including health-related concerns.
  • Supervise in a fair and consistent manner effective staff management and discipline systems consistent with AEC Policies.
  • File all required reports regarding attendance and discipline matters and maintain records.
  • Keep the Director advised of employees not meeting their contractual agreement.
  • Actively participate in continued professional development opportunities where available.
  • In collaboration with the management team, monitor the training and development needs of staff through regular monitoring and bi-annual performance reviews.
  • In collaboration with the management team, implement training and continued professional development opportunities for staff.
  • In collaboration with the Director, implement strategies to support staff retention and job satisfaction.
Job Requirements
  • Cambodian national
  • Relevant university degree (administration, management or related subject) desirable although not essential
  • Ability to communicate in English language both verbally and in writing to a satisfactory level
  • Strong commitment to the values and ethos of AEC
  • Honest, caring, hardworking and open to learning
  • Ability to plan, organize and prioritize tasks and meet deadlines
How to Apply?

To apply, please send a covering letter and CV to email provided in the contact details or, alternatively, hand-deliver it to All Ears Cambodia,

Shortlisted candidates only will be called for interview.

Please contact Glyn Vaughan at email for further information.

Note: AEC is committed to the principles of workplace diversity. Qualified women and disabled people are encouraged to apply. AEC is committed to the protection of children. We do not employ staff whose background is not aligned with our child protection policies. Hence, employment is conditional upon successful completion of all applicable background checks including criminal record checks where possible.


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Organization Information (Opening jobs)
Organization : All Ears Cambodia
Email : uk@allearscambodia.org
Address : No. 43 Street 306, Sangkat Boeng Keng Kang Ti Muoy, Khan Boeng Keng Kang, Phnom Penh, Cambodia
Website : http://www.allearscambodia.org
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